A clear brief
Agree objectives, responsibilities, budget and dates before the work begins.
A consistent voice and a practical publishing plan, with human editorial control.
Every engagement should begin with a defined brief, agreed deliverables and a realistic measure of success. Technology can accelerate research and execution; it cannot substitute for an accountable strategy.

Agree objectives, responsibilities, budget and dates before the work begins.
Important creative, editorial and relationship decisions stay with accountable people.
Separate what was delivered from what it achieved. Preserve sources, approvals and results.